ME01AMS System Overview: Session 1First of four AMS product overview sessions. This session focuses on the functions of non-system administration set-up. Includes setting up users with ID and password, setup of new group code for clinics, setup/edit permissions for staff, clinic options, clinic programs (MMTP, DrugFree), Medication types (Methadone, Buprenorphine), Inventory types (liquid, tablets), and label and report printer setup.
90 MinutesExecutive Conference Room 4Jack Ferrante, Netsmart TechnologiesMethadoneClinicalAMS System Overview: Session 2-4Presentation ReceivedBeginnerProduct OverviewME02AMS System Overview: Session 2Second of four AMS product overview sessions. This session focuses on the functions of admissions, inventory and medication orders. It includes add, adjust, edit, and deletion of inventory, transfer and viewing of inventory, Inventory responsibility, standard orders, program orders, detox or buildup, short order, trip patient from and outside clinic, and vacation and exception orders.
90 MinutesExecutive Conference Room 4Jack Ferrante, Netsmart TechnologiesMethadoneClinicalAMS System Overview: Sessions 3 & 4Presentation ReceivedBeginnerProduct OverviewME03AMS System Overview: Session 3Third of four AMS product overview sessions. This session focuses on the functions of client information, fast dose dispensing, inventory and pump management. It includes front desk information, messages, UAs and tests due, private fee collection, check-in patient, check client identifiers, check for any alerts, dispense medication, recording of spills and RTI's, exception doses, recording availability, daily dispensing and inventory reports, manual dispense entry, mounting inventory and pump calibration testing.
60 MinutesExecutive Conference Room 4Jack Ferrante, Netsmart TechnologiesMethadoneClinicalAMS System Overview: Session 4Presentation ReceivedIntermediateProduct OverviewME04AMS System Overview: Session 4The last of four AMS product overview sessions. This session focuses on the function of Urine Drug Screening. It will include setup of UA care plans, U/A wizard, scheduling of UAs, recording results, and reporting results.
90 MinutesExecutive Conference Room 4Jack Ferrante, Netsmart TechnologiesMethadoneClinicalPresentation ReceivedIntermediateProduct OverviewME05Avatar AM System Overview: Session 1The first of four Avatar AM product overview sessions. This session focuses on the functions of non-system administration set-up. It includes setup of user roles and security accounts, setup of practitioners, counselors, nurses, and doctors, clinic programs, user-defined system codes, clinic software and drivers for dispensing stations, facility defaults, facility medication types, inventory types, medication order templates, inventory location setup, and label and report printer setup.
90 MinutesExecutive Conference Room 4Dan Perkins, Netsmart TechnologiesMethadoneClinicalAvatar AM System Overview: Session 2-4Presentation ReceivedBeginnerProduct OverviewME06Avatar AM System Overview: Session 2The second of four Avatar AM product overview sessions. This session focuses on the functions of admissions, inventory and medication orders. It will include receiving and adjusting inventory, inventory reporting, transfer of inventory, end of bottle, standard orders, program orders, detox or buildup, short order, trip patient from an outside clinic, and vacation and exception orders.
75 MinutesExecutive Conference Room 4Dan Perkins, Netsmart TechnologiesMethadoneClinicalAvatar AM System Overview: Sessions 3 & 4Presentation ReceivedBeginnerProduct OverviewME07Avatar AM System Overview: Session 3The third of four Avatar AM product overview sessions. This session focuses on the functions of client information, fast dose dispensing, inventory and pump management. It includes front desk information, client supplemental info, phase input, client sticky notes, availability tracking, pre-dispensing look up screen, check client identifers, check for any alerts, dispense medication, recording of spills and RTI's, exception doses, recording availability, daily dispensing and inventory reports, manual dispense entry, mounting inventory, and pump calibration testing.
60 MinutesExecutive Conference Room 4Dan Perkins, Netsmart TechnologiesMethadoneClinicalAvatar AM System Overview: Session 4Presentation ReceivedIntermediateProduct OverviewME08Avatar AM System Overview: Session 4The last of four Avatar AM product overview sessions. This session focuses on the functions of Urine Drug Screening. It will include setup of UA care plans, Care Plan client and clinic rules, scheduling of UAs manually or auto scheduled, recording results, and reporting results.
90 MinutesExecutive Conference Room 4Dan Perkins, Netsmart TechnologiesMethadoneClinicalPresentation ReceivedIntermediateProduct OverviewME09The Methadone Customer Support ProcessA discussion about the Methadone Customer Support team and a look at efforts to continually improve service and make the Netsmart support process work more effectively for you and your clinic. Learn how to optimize your support experience, including e-mailing cases, case generation, the Methadone product(s) KnowledgeBase and the self-service Customer Support portal. Determine when to phone vs. e-mail, discuss case priority assignment, support level goals and the escalation process.
90 MinutesExecutive Conference Room 4Lew Cordina, Netsmart TechnologiesMethadoneClinicalPresentation ReceivedBeginnerProduct Overview